FAQ's - FREQUENTLY ASKED QUESTIONS
Where are you located?
The Kids Clubhouse is located in the heart of La Quinta. 79390 Highway 111, La Quinta, CA 92253. In the Dune Palms Plaza. Directly next door to Angel View Thrift Store.
What is the ideal age suitable for your playground?
Children from 6 months to 8 years old can have a fun-filled time at The Kids Clubhouse. We are a 7,000 sq ft indoor playground with a large play structure for active, gross-motor movement play, a Mini Town imagination zone and a separated, gated toddler town (for children 3 y/o and younger only).
Does everyone have to take off their shoes?
Yes. We are a Socks Only Indoor Playground. No shoes are allowed beyond the reception counter. All children and adults are required to wear socks in our play area. NO BARE FEET ALLOWED!!
How long can we stay for Open Play?
The Kids Clubhouse offers daily Open Play in 2 hour time blocks. Please check the Open Play Times tab for our play session time blocks for the current week Monday-Sunday. Open Play is on a walk-in basis...we do not require reservations for any session of Open Play.
What forms of payment do you accept?
We accept Cash, Zelle, Venmo, Apple Pay, Visa, Mastercard and AMEX. No personal checks accepted. Please note that we charge a 3% surcharge for all credit card and Apple Pay transactions for Open Play admission.
Do you offer free WiFi?
Yes, we have fast, free WiFi for our guests to enjoy. WiFi passwords are posted in multiple areas of the facility
Do you sell gift cards?
Yes. You may purchase gift cards for any amount at the front reception counter
Are you closed on holidays?
We observe and close for the following holidays - Easter, Thanksgiving Day, Christmas Day.
How often are toys cleaned?
Our toys are cleaned constantly throughout the day, every day by our staff. There are “Yuck Buckets” placed throughout the facility. If you know your child had a particular item in his/her mouth, please place the item into the bucket. Our staff cleans and sanitizes everything in the bucket once an hour and places them back in their proper places once they are cleaned
Is outside food allowed to be brought inside?
Outside snack-type foods and drinks may be brought inside the facility but can only be consumed while seated at one of the front tables or benches we provide throughout the facility. Food, drinks and chewing gum is strictly prohibited in the Play Structures or on the blue foam flooring. Absolutely NO birthday or party foods/desserts can be brought into and consumed inside the facility. Please refer to our Rules & Policies page regarding this policy. There are NO EXCEPTIONS to this rule/policy.
What is expected from parents/guardians while at The Kids Clubhouse?
Parents/Guardians are expected to monitor their children to ensure their safety and make certain that their child is playing in a safe and appropriate manner, which includes: not causing harm to him/herself or other children playing and not causing unnecessary harm/damage to the toys, walls, or structures within our space
What is the rule of conduct for kids?
No reckless play, no bullying, no climbing behind or on the sides of play structures, no throwing balls or other objects at other children. Please note posted Playground Rules throughout the facility. If any child is playing in a reckless or hazardous way that may cause harm to themselves or other guests, they will be asked to take a few minutes to rest. We will work with parents to discourage hazardous or reckless behavior. If hazardous or reckless behavior continues and our staff has to ask 3 times or more, our staff may ask you to leave for the day
Is The Kids Clubhouse a franchise?
No. We are a local, family-owned small business and have lived in the Coachella Valley for over 20 years. We're dedicated to providing fun, imaginative, indoor play for kids of all ages. We hope you enjoy all we have to offer
