PARTY  FAQ's

How do I book a party?
If you're ready to book your party, you can go the the Parties & Events page to submit an online booking form to fill out all your party info and The Kids Clubhouse manager/party coordinator, Jocelyn, will get in touch with you right away 

What is required to book a party?
You can make a reservation by providing a 20% non-refundable deposit by cash or credit card

What is your refund policy?
You have 24 hours to cancel after making a party reservation in order to receive a full refund of your deposit.  After that, rescheduling is allowed only once and notice of rescheduling must be given 14 days in advance

When do I pay for the balance of my party?

The balance for a party (80% of the total) is due the day of the party.  Any extra kids/adults and any Add-Ons will be added to the final bill. We accept all credit cards and cash. No checks accepted.

Can I bring my own food, drinks and cake?
Yes, we allow outside food, non-alcoholic drinks, dessert and birthday cake to be brought in for parties.  We offer the use of up to 4 chaffing units for hot/warm foods if needed.  We also have a chest freezer on-site for ice cream and ice cream cakes. 

 

Do you provide tablecloths, plates and utensils?
Our party package provides basic polyester tablecloths (in colors - white, black, pink or blue), basic white plates and plastic utensils.  If the party host desires themed tablecloths and plates/utensils, she/he must provide their own. 

Do I have to pay the full price party package if less kids show up?
Yes, the basic party package is one price for any number of children, up to 20

What if I have extra children on the day of the party?

Up to 20 children are included in the basic party package. Each additional child is $15.00

Must we reserve a party room to have a party?
Yes.  Our policy is a strict NO WALK-IN PARTIES allowed. No cake, cupcakes, balloons, goodie bags, gifts are allowed into the facility without a party room reservation

Can my kids stay and play after the birthday party?
Yes. The birthday celebrant and his/her party guests have all day Open Play access after the party

Is the birthday kid included in the party head count?
No, the 20 kid count only includes the birthday child's guests

 

ADDRESS

The River @ Rancho Mirage

71800 Highway 111

Suite A174

Rancho Mirage, CA  92270

Call us at:

(760) 404-0608

HOURS OF OPERATION

Monday - Friday
Temporarily Closed
Saturday-Sunday
Temporarily Closed

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