PARTY  FAQ's

How do I book a party?
If you're ready to book your party, you can go the the Parties & Events page to submit an online booking form to fill out all your party info and The Kids Clubhouse event director will get in touch to confirm details and assist with booking your party.

What is required to book a party?
You can secure a party booking by providing a 30% non-refundable, non-transferrable deposit by cash or credit card.

What is your refund policy?
You have 24 hours to cancel after making a party reservation in order to receive a full refund of your deposit.  After that, rescheduling is allowed only once but no guarantees that the rescheduled date can be accommodated, if preferred dates are already booked.

When do I pay for the balance of my party?

The balance for a party (70% of the total) is due the day of the event and must be paid BEFORE the start of your party time.  Any extra kids/adults admissions can be paid at the end of the event. We accept all credit cards and cash. No checks accepted.

Can I bring my own food, drinks and cake?
Yes, we allow outside food, non-alcoholic drinks, dessert and birthday cake to be brought in for parties.  We have a full size refrigerator/freezer on-site. 

 

Do you provide tablecloths, plates and utensils?
The STANDARD party package does NOT include any tablecloths, plates or utensils.  The Standard package only provides 2 hours in the party room, tables, chairs and photo booth set up.  Our PREMIUM party package provides polyester tablecloths (in multiple colors to match any theme), plates, cutlery and napkins (in basic white).  

Do I have to pay the full price party package if less kids show up?
Yes, the Standard party package is one price for any number of children, up to 20 and Premium party package for any number of children, up to 25.

What if I have extra children on the day of the party?

Up to 20 children (Standard Private) and 25 children (Premium Private) are included in the party package. Each additional child is $15.00 (up to 10 extra children only)

Must we reserve a party room to have a party?
Yes.  Our policy is a strict NO WALK-IN PARTIES allowed. No cake, cupcakes, balloons, goodie bags, gifts are allowed into the facility without a party room reservation

Is the birthday kid included in the party head count?
No, the 20 or 25 kid count only includes the birthday child's guests