PARTY  FAQ's

How do I book a party?
If you're ready to book your party, you can go the the Parties & Events page to submit an online booking form to fill out all your party info and The Kids Clubhouse manager/party coordinator, Jocelyn, will get in touch with you right away 

What is required to book a party?
You can make a reservation by providing a 20% non-refundable deposit by cash or credit card

What is your refund policy?
You have 24 hours to cancel after making a party reservation in order to receive a full refund of your deposit.  After that, rescheduling is allowed only once and notice of rescheduling must be given 14 days in advance

When do I pay for the balance of my party?

The balance for a party (80% of the total) is due the day of the party.  Any extra kids/adults and any Add-Ons will be added to the final bill. We accept all credit cards and cash. No checks accepted.

Can I bring my own food, drinks and cake?
Yes, we allow outside food, non-alcoholic drinks, dessert and birthday cake to be brought in for parties.  We have a chest freezer on-site for ice cream and ice cream cakes. 

 

Do you provide tablecloths, plates and utensils?
Our party packages (all tiers) provides basic polyester tablecloths (in multiple colors to match any theme).  Our Premium and Platinum party packages provides all plates, cutlery and napkins (in basic white).  

Do I have to pay the full price party package if less kids show up?
Yes, the basic party package is one price for any number of children, up to 20

What if I have extra children on the day of the party?

Up to 20 children are included in the basic party package. Each additional child is $12.00

Must we reserve a party room to have a party?
Yes.  Our policy is a strict NO WALK-IN PARTIES allowed. No cake, cupcakes, balloons, goodie bags, gifts are allowed into the facility without a party room reservation

Is the birthday kid included in the party head count?
No, the 20 kid count only includes the birthday child's guests